The Head of Claims at Serene Insurance Company Limited, a member of the First Sky Group, Mr. Daniel Nunoo Otoo has won the coveted Claims Professional of the Year 2024 award at the prestigious 5th Chartered Institute of Insurance Ghana (CIIG) Excellence Awards held in Accra on August 30.
The Claims Professional of the Year Award signals Mr. Otoo’s exceptional contributions to the industry, through consistency and excellence on the back of unique talent and dedication to prompt claim payments heralding Serene Insurance as the new face of insurance.
The CIIG Insurance Excellence Awards provides a platform to promote professionalism, integrity, and excellence in the insurance industry, and designed to ensure that Ghana’s insurance practices align with internationally accepted best practices.
The 5th edition of the awards event underscored CIIG’s commitment to driving sustained growth in the insurance industry, benefiting clients and raising the standards of insurance practices across Ghana.
Commenting on the milestone, Mr. Daniel Otoo stated that “The recognition marks a proud moment for me, but more importantly, it reflects the collective support, teamwork, and leadership at Serene Insurance. I am reminded that our daily commitment to fairness, diligence, and professionalism in claims management truly makes an impact.
“This award has strengthened my sense of purpose and renewed my motivation to continue upholding the highest standards of excellence, both for our clients and for the growth of Serene Insurance and the insurance industry at large”, Mr. Otoo reiterated.
