The Deputy Director General of Operations of the National Service Authority (NSA), Lieutenant Colonel Moses Dok Nach Kpeungu, has disclosed that the Authority has slashed its annual payroll from about GH₵1.6 billion to roughly GH₵700 million.
This forms part of ongoing reforms by the Authority where verification systems were tightened to remove ghost names from the payroll.
“Previously, the payroll of the government was about 1.5 to 1.6 billion every year. As of last year, we paid barely about 700 million Ghanaian cedis,” he said on Joy FM on Monday, April 20, 2026.
He explained that that savings did not cost any personnel of their service, but rather, a proper verification control for how allowances are processed and paid.
According to him, the current system requires a supervisor at the institution where they are posted to endorse each personnel’s monthly allowance before they are paid.
After that, the documents are then verified at the district level, reviewed by an internal auditor, cleared by the regional director, and reconciled by accountants at the NSA head office before final payment approval is issued through the Controller and Accountant General’s Department.
Lt. Col. Kpeungu added that the process is detailed and involves rigorous checks, insisting it is fully digital and has not created any major payment delays.
He noted that the Authority currently owes personnel one month’s allowance, March, which he described as manageable due to the size of the scheme.
With nearly 99,500 service personnel currently deployed nationwide, he said the NSA spends about GH₵50 million every month on allowances, translating to an estimated GH₵600 million annually.
Concerned National Service Personnel threaten protest over unpaid allowances
