The Electricity Company of Ghana (ECG) has initiated a pilot programme to digitalize its field operations through the use of tablets for data capturing under the Network Management System Application.
The initiative, led by the Operations Directorate, aims to enhance real-time reporting, improve maintenance planning, and strengthen service delivery to customers.
The pilot exercise, which covers four operational districts and the Ashanti Sub-Transmission region, began with a two-day intensive training programme held at the Boadi Office on October 27 and 28, 2025.
The sessions combined in-house instruction with field demonstrations, offering participants hands-on experience in fault logging, maintenance tracking, and performance monitoring using the new digital devices.
Ing. Godwin Ahorlu, Acting Operations Manager at ECG’s Head Office, who facilitated the sessions, stressed that the new system would improve the accuracy and timeliness of field data, a key requirement for efficient network management.
“This digital approach will enable field teams to record, analyze, and share maintenance information in real time, making it easier to plan interventions, respond faster to network issues, and ensure greater accountability,” Ing. Ahorlu observed.
He explained that the tablet-based system forms part of ECG’s broader strategy to modernize its operations and align with global best practices in utility management.
The innovation is expected to reduce downtime, enhance fault resolution, and promote data-driven decision-making, marking another significant milestone in ECG’s ongoing digital transformation journey.
“Ultimately, our aim is to improve operational efficiency and deliver consistent, reliable service to our customers,” added.
The Operations Directorate plans to assess the outcomes of the pilot phase before scaling up the initiative to other operational areas across the country.
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