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Ghana Water Ltd (GWL) has debunked claims circulating on social media that a burst water pipeline inside an overflowing sewage chamber is contaminating its potable water supply, describing the allegations as false, misleading and without any factual or technical basis.

In a statement issued on July 13, the company said it immediately dispatched a team of engineers and technical experts to inspect the location after the video surfaced online.

According to GWL, the inspection revealed that the pipeline shown in the viral video does not belong to Ghana Water Ltd but is a trunk sewer inlet pipeline designed to carry wastewater into the sewage chamber as part of the sewerage system.

The company further stated that investigations confirmed there is no Ghana Water pipeline inside the sewage chamber and that no GWL pipeline at the site is burst, damaged or exposed.

“The investigation further established that there is no Ghana Water pipeline within the sewage chamber, and no burst, damaged, or exposed GWL pipeline at the location.

“Consequently, the allegation that sewage is entering Ghana Water’s distribution system is entirely unfounded,” the statement said.

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Ghana Water assured the public that its potable water infrastructure is completely separate from sewerage systems and is designed and maintained to prevent any interaction between drinking water and wastewater.

The company also noted that water supplied to consumers undergoes rigorous treatment, continuous operational monitoring and routine laboratory testing to ensure it complies with the Ghana Standards Authority’s drinking water quality standards.

GWL has therefore urged the public to disregard the misleading video and rely only on information published through its official communication channels.