The Ghana Revenue Authority (GRA) says it is working to resolve intermittent technical challenges affecting the payment of taxes through the Ghana.Gov platform.
In a press release issued on August 20, 2026, the Authority said the challenge, which began on Friday, August 14, 2026, affects payments initiated through the Integrated Customs Management System (ICUMS), Integrated Tax Administration System (ITAS) and Ghana Integrated Tax Management and Information System (GITMIS).
According to the GRA, the issue is specific to payment processing and does not affect the filing of tax returns.
The Authority clarified that while the payment platform remains operational, some transactions may experience delays in processing or in reflecting on taxpayers’ respective portals.
“GRA is working closely with relevant technical partners to restore normal payment processing,” it said, adding that technical interventions are ongoing and the matter is being treated with the highest priority
The GRA assured that “all outstanding payment transactions will be processed and duly reflected once the situation is fully normalised.”
It also assured taxpayers, importers, clearing agents and the general public that all necessary measures are being taken to address affected transactions and minimize further disruptions.
The Authority apologised for any inconvenience caused and thanked stakeholders for their patience.
By Eben Agyekum-Boateng, 3Business
