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The Ghana Water Company Limited has said it has resolved its billing issues with residents of Krobo amicably.

Residents of Krobo have engaged in a melee with the Electricity Company of Ghana for some years now with the issues exacerbating into levels where lives have even been lost, regarding what the indigenes say is a wrong tariff levy resulting from prolonged billing.

But as part of measures to ensure the GWCL effectively rake in all of its revenue, it says it has adopted the consolidation process to settle matters of long billings that can escalate into serious issues.

Speaaking on the sidelines after a media briefing Wednesday, August 9, 2022, Managing Director of the GWCL Ing. Clifford Abadallah Braimah indicated the Company had a similar issue with the Krobos just like the ECG. But it has been resolved peacefully with the residents paying their bills.

“We had a similar problem with krobo as far as water is concerned but we had to adopt the consolidation process. The Chief Manager for Eastern Region joined my deputy and they had a discussion with the chiefs and the community and they came to an agreement that the water cannot be free and so they’re paying so we don’t have that challenge and that is why our low income consumer support unit is very critical to us.

“When it is community entry, we try to use the staff there because they have self expertise in entering the communities to ensure that. Things ordinary the technical man cannot do they’re able to bring the social issues on board to resolve.

Meanwhile, the GWCL has is introducing the services of the National Security to help clampdown on activities of illegal operators as part of measures the Company is adopting to curb the waste in their system.

“We are not bringing National Security for our payments. The illegal connection is not even because they’re tapping the water.

“The national security is coming in because if you cut a pipeline, whatever you introduce to the pipeline, nobody knows and you’ve not been accredited. That means that you have the discipline and training to connect and you go touch it, you can be a suspect,” Ing. Braimah had said.

By Felix Anim-Appau|